Total-Jerk stands behind each and every one of our products. If for any reason you are not satisfied, we would like to hear from you. Please click “contact us” above and express your concerns or call us at 1-402-782-1717 M-F 9-4 CST. We will gladly refund the purchase price of the product upon return. No questions asked!
How will I be refunded for my returned item(s)?
Total-Jerk.com will credit you for the total purchase price of the product, upon receipt of the product. If you are returning a product that was originally purchased with a gift certificate, you will receive an in-store credit as your refund. Otherwise, your refund will be awarded in the same manner as the item was purchased.
What if my item was shipped and the packaging appears to be damaged?
We advise every customer to inspect his or her orders immediately upon arrival before the driver leaves. If your package appears to be damaged you should contact that delivery service A.S.A.P. Do not dispose of any packaging materials until the order is deemed satisfactory or the problem has been resolved.
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